Air France Reviews
Air France Customer Reviews (15)
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Air France Features and Benefits
Key features and benefits of airfrance.com include:
- Easy and intuitive booking and check-in process.
- Coverage over 200 destinations worldwide.
- Impressive arrival punctuality rate of 75%.
- Variety of choices in flight experiences with over 200 aircraft.
- Four price segments to choose from.
- Modern airplanes with comfortable seats.
- Professional and helpful crew.
- Wi-Fi availability on 90% of the fleet.
- Flying Blue loyalty program with various benefits.
- Air France Play app for downloading newspapers and magazines.
About airfrance.com Prices and Cost?
Air France offers a variety of fares and costs. For flights in the Economy cabin in France and Europe, they offer the Light price ticket for those who wish to travel at the lowest fare all year long. If you prefer a fully flexible ticket, you can choose the Flex price.
Booking fees for group tickets (a minimum of 10 people traveling together) depend on the flight destination. The booking fees quoted are valid for group tickets purchased at an Air France ticket office in metropolitan France or on the www.airfrance.fr site. For booking fees applied to group tickets issued anywhere other than an Air France ticket office in metropolitan France or the www.airfrance.fr site, you should check with your point of sale.
Air France also offers internet discount codes. You can enter the discount code you received by e-mail into the designated field of the booking engine. The ticket price will be lowered by the amount of the discount. These discount codes are not valid on certain airfrance.com websites.
Options are non-refundable. However, you can transfer your options to another flight. If part or all of your ticket has not been used, you may be eligible for a tax refund. This depends on the type of ticket (refundable or not, one-way or return), the ticket price, and regulations in the country of purchase. Please note that booking fees cannot be refunded. Service fees are also not refundable.
The "mobility passport" is intended for students from French overseas departments and territories who are studying in metropolitan or overseas France. It provides one roundtrip ticket for the academic year.
With the Weekend Pass fare, you benefit from services included in your ticket fare. Air France does not offer special discounts for honeymoon vacations. To take advantage of the best rates applicable to all cabins, you can consult their current promotions. If you are planning a wedding abroad, they can help you organize a group trip (minimum 10 people). In this case, you can benefit from a special rate.
Air France does not offer special fares for the death of a relative, but many insurance policies will cover air transportation costs in this situation.
About airfrance.com Payment Method?
Air France accepts several different payment methods on their website and mobile app. These methods may vary depending on the amount of time before your trip. The payment data is encrypted and transmitted via a secure connection. Some transactions are processed through their partner Global Collect. The accepted payment methods include debit and credit cards, PayPal, and bank transfer.
For debit and credit cards, the payment methods available to you may vary depending on the amount of time before your trip and whether you use the website or mobile app. Payments made by Visa, Mastercard or Maestro may be subject to 3DSecure payment authentication.
PayPal's digital wallet is available on the mobile site and the Air France app, allowing you to pay for purchases online. You must have a PayPal account to use this payment method. When paying for your booking, please select PayPal as your payment method. You will then be redirected to the PayPal website, where you can log in using your e-mail address and password. As soon as payment is confirmed, your account will be charged for the total amount. Once your bank indicates that the transaction is complete, Air France will send you your e-ticket by e-mail. This process generally takes less than 1 hour.
You can pay by bank transfer if you book your trip at least 16 days before your departure date. Your bank may apply a bank transfer fee. During the reservation process, Air France provides the bank information needed to process your bank transfer, including the IBAN and BIC codes for the receiving bank account. You must proceed with payment within 3 days of booking your trip so Air France receives your payment in time to guarantee your reservation. To request a bank transfer, you must use your bank's online banking service (if your bank offers online bank transfers) or complete a bank transfer request form at your bank. Depending on your country, please indicate the reference number (12-digit code located on the payment confirmation page and in the confirmation e-mail) or the reservation number in the payment instructions. This information helps Air France link the payment to your reservation..
Air France FAQs
Air France Alternatives
Delta Airlines offers extensive routes and excellent customer service. United Airlines is known for its comfort and reliability. British Airways provides a premium flying experience with a strong network. Lufthansa is renowned for its efficiency and quality service. KLM Royal Dutch Airlines offers a seamless travel experience with a focus on customer satisfaction. Emirates is famous for its luxurious amenities and top-notch service. Qatar Airways provides exceptional service and comfort. Singapore Airlines is known for its outstanding service and in-flight experience. Cathay Pacific offers a high-quality travel experience with excellent service. Turkish Airlines provides a wide network and great service.
How To Open A Air France Account?
To open an account on airfrance.com, follow these steps:
- Visit the Air France website.
- Click on the "Sign Up" or "Create an Account" option.
- Enter your personal details, including name, email address, and password.
- Agree to the terms and conditions.
- Submit the form to complete the registration process.
Enjoy the benefits of managing your bookings and accessing exclusive offers.
How do I book a flight with Air France?
To book a flight with Air France, you can follow these steps:
- Go to the Air France website.
- Click Log in in the top-right corner.
- Enter your Flying Blue account details.
- On the homepage, click Book with Miles.
- Fill in the flight details and click Search flights.
- Find the best flight options for your needs.
- Redeem your Flying Blue miles and use a credit card for taxes and fees.
If you want to book a multi-destination itinerary, click on the "Multi-destination itinerary" button on the booking form. For other types of itineraries, please contact your travel agency, an Air France ticket office, or their telephone sales service.
airfrance.com Return Policy?
Air France allows passengers to either postpone their trip or complete an online form to request a refund or travel voucher. If the airline has cancelled the flight, passengers with non-refundable tickets can get a travel voucher or change their flight at no extra cost. If your flight departs before May 31, 2020, and you no longer wish to travel, or you have a non-refundable ticket and your flight has been cancelled, Air France is offering a travel voucher by filling in the online form. The voucher is valid for one year on all Air France, KLM, Delta Air Lines, and Virgin Atlantic flights. If the voucher is not used within 12 months, a full refund will be issued.
As for the shipping policy, Air France Cargo applies if your shipment is carried by Air France Cargo. The general conditions of carriage of KLM Cargo apply if your shipment is carried by KLM Cargo or Martinair Cargo. These conditions may deviate by country and/or for each product. The local conditions may deviate by country and are specified under that heading. You can find the local conditions over here. Other Charges Glossary to Description Other Charges Export You can find the worldwide overview of Export Other Charges in the Other Charges Tool in your personal myCargo account. Other Charges Import Other Charges Import Market Rates You can find our market rates on all routes via the Rates tool in myCargo. Conditions for the use of active tracking You can find IATA Zones content here. IATA Zones content You can find IATA Zones content here. Read about our general conditions of carriage and the local conditions for your country. Surcharges and handling rates like the fuel surcharge.
About airfrance.com Popular Products and Services?
Air France offers a variety of products and services on its website, airfrance.com. Flight booking is the primary service, allowing customers to book flights to various destinations. The site also provides a check-in feature for convenience.
In addition to flight-related services, Air France also provides information about potential online scams through fraudulent e-mails and text messages, advising customers on how to protect their personal information.
The website also offers a flight status section where customers can find real-time updates about their flights, including departure and arrival times and any conditions that could affect the flight.
Air France also provides information about code-share flights, which are flights shared with partner airlines. This allows Air France to offer more destinations and flights.
Customers can also find information about flight cancelations and delays in the Flight status section. If a flight was canceled or delayed, customers can download a receipt for their records.
The website also provides information about general strikes that may affect flight schedules.
Lastly, Air France is committed to offering sustainable food options on its flights. By the end of 2022, the airline aims to offer 100% French meat, dairy products, and eggs, as well as sustainably caught fish on all its flights from Paris. A vegetarian dish will also be systematically offered.
Please note that changes and cancelations are subject to the fare conditions of your ticket.
Can you tell me more about sustainable food options on Air France flights?
Air France is committed to offering sustainable food options on their flights. They serve 100% French meat, dairy, and egg products, along with sustainably farmed fish across all cabin classes on long-haul flights from Paris. They also offer a selection of fresh, local, and seasonal products and a vegetarian option. In addition, the menus offered on board for children and infants are made exclusively from organically grown products. All their dishes are systematically labeled with Nutri-Score A or B in the Economy and Premium Economy cabins. They are also continuing to deploy plastic-free containers in their cabins, such as cardboard cups, and cellulose and sugarcane trays. On medium-haul flights, they provide a 100% vegetarian offer and give customers travelling to Montreal the choice between a vegetarian service or a dish including meat from France or fish from MSC sustainable fishing.